Thank you for choosing to shop with Faye Studios! Please have a look at the following information regarding our shipping policy before making a purchase.

By placing an order with Faye Studios, you agree to comply with our shipping policy outlined below.

Please note that this only applies to physical products; all digital products will be available for download immediately upon completion of payment.

Shipping costs:

• UK - £4.99
• USA - £19.99
• Rest of the world - £14.99

Domestic Shipping:

• We offer shipping within the United Kingdom.
• Please allow up to 2 business days for your order to be shipped after payment confirmation.
• All orders within the UK will be shipped by Royal Mail on a tracked 24 hr service.
• Once shipped, it usually takes 1 business day to be delivered.
• Please note that Faye Studios will not be held responsible for lost or stolen parcels. If your parcel has been lost or stolen, please contact the shipping provider with the tracking number provided.

International Shipping:

• We welcome international orders and ship to various countries worldwide.
• Please allow up to 2 business days for your order to be shipped after payment confirmation.
• Once shipped it usually takes between 6-7 business days to be delivered.
• Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs regulations. These charges are not included in the item price or shipping cost and are the sole responsibility of the recipient.

Import Taxes and Duties:

• These charges are determined by the customs authorities in the destination country and are the responsibility of the recipient.
• Faye Studios has no control over these charges and cannot predict their amount. Customs policies vary widely from country to country; please contact your local customs office for more information.

US Tariffs:

• Tariffs on US orders are prepaid by us before shipping. Please note that this does not include any local taxes or fees that may apply on delivery.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to monitor the status of your delivery.

Contact Us:

• If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us.

Last updated: 30/10/25